• Items must be returned within 14 days of receiving the items
• We are only able to offer refunds, if you require a different size / colour please place a new order via the website
• Items must be in their original condition with tags and hygiene strips still in place, if these have been removed we can refuse the return
• We can not accept any returns if the item is damaged or stained
• Customer is responsible for any return costs, we recommend sending via a tracked service.
• Ensure you have filled out the returns form including reason for return
**PLEASE NOTE ANY ITEMS CLASSED AS SAMPLES ARE NON RETURNABLE**
• We will notify you via email once your return has been received and process a refund within 2 working days.
• Please note we do not refund the postage costs.
• Refunds will be processed back onto your original payment method
• Please allow 3 - 5 working days for the funds to be returned back into your account.
Please contact firstname.lastname@example.org for the returns address