Once your order has been placed you will receive an order confirmation email, please allow up to 2 hours to receive this.
All parcels will be sent via Royal Mail.
First class signed for - tracked delivery service within 1 - 2 working days £3.99
We aim to despatch orders within 24 hours and will email tracking information once processed
Deliveries will take place Monday - Saturday and a signature will be required
Orders will be sent via Royal Mail tracked and signed for service. Please note we are not responsible for any import duties or additional charges.
Delivery can take between 3 - 5 working days £10
Rest of World
Orders will be sent via Royal Mail tracked and signed for service. Please note we are not responsible for any import duties or additional charges once it enters your country. We do not know how much these charges will be or how long the parcel will be held for.
If you refuse the parcel once it enters your country please note you will be charged £10 to cover the return postage cost which will be deducted from the order.
Delivery can take between 5 - 8 working days £12.50
Please note that the shipping time frames listed do not include customs processing delays which are unfortunately out of our control. Please also note that business days do not include weekends or national public holidays.
• Items must be returned within 14 days of receiving the items
• We are only able to offer refunds, if you require a different size / colour please place a new order via the website
• Items must be in their original condition with tags and hygiene strips still in place, if these have been removed we can refuse the return
• We can not accept any returns if the item is damaged or stained
• Customer is responsible for any return costs, we recommend sending via a tracked service.
• Ensure you have filled out the returns form including reason for return
**PLEASE NOTE ANY ITEMS CLASSED AS SAMPLES ARE NON RETURNABLE**
• We will notify you via email once your return has been received and process a refund within 2 working days.
• Please note we do not refund the postage costs.
• Refunds will be processed back onto your original payment method
• Please allow 3 - 5 working days for the funds to be returned back into your account.
Please contact firstname.lastname@example.org for the returns address
All sample sales are final, no refunds are given. All samples are either discontinued stock or stock that has slight colour variations, or sizes may be slightly out compared to our current stock.
We can accept payment via PayPal and ship all items via Royal Mail as per our normal shipping process.
Aerin Swim is not a lender and acts only as an introducer. Please spend responsibly. Missed payments may affect your ability to use Klarna in the future. Klarna’s [Pay in 3 instalments] [and] [Pay in 30 days] credit agreement[s] are not regulated by the FCA. Applicants must be 18+, UK residents only. No interest, no fees. T&Cs apply. klarna.com/uk/terms-and-conditions
We receive many requests regarding collaborations, unfortunately we can't fulfil all requests however if we are interested we will reply when possible. Please email us at email@example.com
For wholesale inquiries please get in touch via firstname.lastname@example.org or you can purchase directly from the link below:
Aerin Swim (UK) Limited is registered under company number 11364016